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Kramy

Admin

Posts: 1264

Known issues - 2007/05/01 21:43 This will be the spot where all the known issues with Comic Life Windows beta will be added.

Anything noted hear, please kindly ignore, we are working on them.

It will be updated periodically.

Thanks for all your help!

Post edited by: Kramy, at: 2007/06/26 16:11 News, hints and sock puppet antics - Sign up to our mailing list: http://plasq.com/register

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Kramy

Admin

Posts: 1264

The List - 2007/05/01 21:45 Known Bugs/Limitations for Official 1.3.4 release:

Printing to the Adobe Acrobat PDF Virtual Printer Driver or any other Print-to-PDF service is not supported

No TGA, PSD or PDF file type support

Some computers become temporarily out-of-action ('hanging') when printing

Performance issues when scrolling through Photo library (slow if a folder has many items)

Post edited by: Kramy, at: 2007/10/18 09:32 News, hints and sock puppet antics - Sign up to our mailing list: http://plasq.com/register

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Rhomany Visitor	Re:The List - 2007/05/11 23:36 Kramy wrote: Unable to access other Hard Disk Drives including External HDD's using Explorer (as a work around, you can drag a shortcut of the drive into the explorer) Post edited by: Kramy, at: 2007/05/10 11:17If you place the shortcut to your pictures folder on your desktop you can make it permenantly available.
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Mark Johnson Visitor	Bugs - 2007/05/29 09:23 Could you give us some info as to best help you in the debugging process? I don't want to give you useless information or report bugs you are aware of. Today I had a "Debug Assertion Failed" error when attempting to save and although I could choose "ignore" and keep working I could not save. The Line reported was 311. I also had another error reporting Line 1056 with a crash but I'm not sure what I was doing. if you could give me an idea of how to best be a good beta tester I'll try to follow your protocol whenever I have errors or crashes.
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KeynoteKen
User

qrazy fo' real

Posts: 538

Re:Bugs - 2007/05/30 00:45 Mark,

From having reported several bugs, the BEST thing you could do is to figure out how to repeat it. This gets to be difficult because in some cases you may not remember exactly what series of steps led you to the crash. It may sound silly, but in some instances, I keep a log of what I'm doing to create a document. Then, after a crash, I try going through those steps again (with the same images) and see if it recurs. In some cases, you'll keep a useless log because it won't crash. But, when it DOES crash, you'll be a long way towards being able to possibly recreate it.

If you can't reproduce it, then the line number and in some cases the crash dump file that is created is next in line of helpfulness.

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Kramy

Admin

Posts: 1264

Re:Bugs - 2007/06/02 01:24 Thanks KeynoteKen for that great response.

Just to confirm, that is the kind of information we are after. So in point form:

1. Reproducible steps to recreate the bug.
2. Screenshots are useful in showing the bug or error messages
3. Crash.dmp files (located in Comic Life folder) please send if Comic Life crashes
4. System specs
5. Favorite color
6. Send all info to clwinbeta@plasq.com or post on the forums.

Thanks for your interest Mark and thanks for beta testing

News, hints and sock puppet antics - Sign up to our mailing list: http://plasq.com/register

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